Your privacy is critically important to us. Our fundamental policies are:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
  • We aim to make it as simple as possible for you to control what’s visible to the public, kept private, and deleted.

Below is our privacy policy which incorporates these goals. If you have questions about deleting or correcting your personal data please contact The Arrival ("Arrival", "our" or "we"). It is The Arrival’s policy to respect your privacy regarding any information we may collect while operating any websites we may own.

1. Website Visitors

a. Like most website operators, Arrival collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

b. Arrival’s purpose in collecting non-personally identifying information is to better understand how Arrival’s visitors use its website.

c. From time to time, Arrival may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

2. Gathering of Personally-Identifying Information

a. Certain visitors to the Website choose to interact with Arrival in ways that require Arrival to gather personally-identifying information. The amount and type of information that Arrival gathers depends on the nature of the interaction. For example, we ask visitors or users who contact a merchant to provide a general location. Those who engage in transactions with Arrival are asked to provide additional information, including as necessary the personal and financial information required to process transactions. In each case, Arrival collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Arrival.

b. Arrival does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

3. Aggregated Statistics

a. Arrival may collect statistics about the behaviour of visitors to its websites. Arrival may display this information publicly or provide it to others. However, Arrival does not disclose personally-identifying information other than as described below.

4. Protection of Certain Personally-Identifying Information

a. Arrival discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Arrival’s behalf or to provide services available at Arrival’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Arrival’s websites, you consent to the transfer of such information to them.

b. Arrival will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Arrival discloses potentially personally-identifying and personally-identifying information only in response to a court order, subpoena or other governmental request, or when Arrival believes in good faith that disclosure is reasonably necessary to protect the property or rights of Arrival, third parties or the public at large.

c. If you are a visitor or user of a Arrival website and have supplied your email address, Arrival may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Arrival and our services. If you send us a request (for example via an email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

d. Arrival takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

5. Cookies

a. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Arrival uses cookies to help Arrival identify and track visitors, their usage of Arrival’s websites, and their website access preferences.

b. Arrival visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Arrival’s websites, with the drawback that certain features of Arrival’s websites may not function properly without the aid of cookies.

6. Business Transfers

a. If Arrival, or substantially all of its assets, were acquired, or in the unlikely event that Arrival goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Arrival may continue to use your personal information as set forth in this policy.

7. Ads

a. Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Arrival and does not cover the use of cookies by any advertisers.

8. Privacy Policy Changes

a. Although most changes are likely to be minor, Arrival may change its Privacy Policy from time to time, and in Arrival’s sole discretion. Arrival encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.